Art. World. Jobs.

Expired Vacancy
Client Account Coordinator – Finance

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   Location: New York
   Salary: On application
Experience: Junior-Mid Level
Deadline: 23 April 2018

Please note that this vacancy has expired and you can no longer apply.


The Company

Christie’s, the world’s largest Art Business, is an incredibly exciting & enriching place to start or continue your career. Whether you work within one of our Specialist Art Departments or in our more Operational focused teams, we are all working together with one common goal in mind: to continue the success of this 250 year old company, steeped in history, bringing constant innovation whilst not forgetting our age old values; Passionate Expertise, Exceptional Client Service, Teamwork, Integrity, Business Judgement, Innovation & Respect. Colleagues across all departments are truly passionate about what they do and it is constantly inspiring to work with industry leaders across all segments of the business.

The Role

You will be responsible for the delivery of all aspects of the client transaction when buying and selling at auction. The role will effectively perform an account management function which focuses on the transaction journey initially from a consignment/selling perspective but then through the journey to when the lot is sold and ultimately settled. The responsibility of the role is to manage the journey to make the client transaction as seamless and effective as possible ensuring that at all times, legal, company and statutory requirements are met.
This role will be allocated and deployed respective clients and sales as appropriate.
Specific duties & responsibilities will include but are not limited to
  • Conduct all pre-sales checks, in accordance with revised processes and policies as revised and defined, including but not limited to:
    • Credit checking
    • Extended payment term requests (in conjunction with Commercial Finance)
    • Ensuring all PI’s are received and entered into JDE (per process definition)
  • Manage all client account transactions for a quota of sales/clients to ensure the responsibility and completeness of the following activities:
    • Chasing buyer debts over a certain day (to be defined)
    • Processing adjustments to seller transactions
    • Arrange and process any offsets of proceeds against debts
    • Debt chasing of all seller debts (to be defined)
  • Manage the proactive communication of the position of a sale and other appropriate information with regards to the buyers and sellers to the Specialist departments and other appropriate stakeholders.
  • Field, resolve or escalate where appropriate both internal and external inquiries regarding client transactions
  • Ensure legal and statutory requirements are met for all transactions.
  • Receipting and reconciliation of bank transfers received
  • Process re-invoices as requested
  • Resolving VAT adjustments and refunds aspropriate
  • Sundry credits and invoices to be raised or paid out as requested
  • Process cancelled sales requests
  • Process make item stock requests
  • Process after sale requests
  • Develop and maintain strong links with key stakeholders.
  • Timely escalation of issues as appropriate.
  • Identify inefficiencies/bottlenecks in end-to-end processes within the team and actively ‘challenge the status-quo’.
  • Champion the changes required to drive the success of the new Finance structure.
The Candidate
  • Knowledge of basic accounting required.
  • Customer service experience to an excellent level
  • Language skills preferred.
  • Ability to work under pressure and on own initiative in a responsible and professional manner.
  • Knowledge of Outlook, Word, Excel and JDE preferred.
  • Keen attention to detail and accuracy.
  • Excellent communication and interpersonal skills, including superior written and spoken communication.
The Benefits
  • Comprehensive Medical, Dental and Vision care plans for employees and dependents (Generally Christie’s pays 80% of total premiums)
  • 401k Savings Plan – Christie’s matches dollar for dollar on the first 5% an employee elects to contribute
  • Life Insurance – 3x base salary up to $400k (100% paid by Christie’s)
  • Disability Insurance (100% paid by Christie’s)
  • Generous time-off and leave policies; including up to 8 weeks Paid Family Leave
  • Robust Wellness Program
    • Onsite weekly yoga class
    • Discounted or subsidized Gym Memberships to Equinox, NYSC & NYHRC
  • Annual Performance Bonus plan
  • Commuter Benefits – Pre-tax money towards your daily commute with a Christie’s contribution of $21 per month
  • ‘Art & Soul’ – Each employee receives one paid day per year to dedicate their time to a charity of their choice
  • Perks and Discounts through Zo and Plum Benefits

Art. World. Jobs.