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Expired Vacancy
Client Accounting Manager (FTC)

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   Location: London
   Salary: On application
Experience: Mid Level
Deadline: 30 June 2018

Please note that this vacancy has expired and you can no longer apply.

Position Summary

You will be managing a team of client accounting coordinators who are responsible for all aspects of client’s transactions when buying and selling at Christie’s. The department objective is to ensure that we provide a high level of customer service to external and internal clients and that we continuously seek to improve the client experience.

Primary Responsibilities:

People Management and Leadership

  • To ensure effective communication between senior management and the team, keeping them up to date regarding any process or policy changes and other key information.
  • Resource planning to ensure deadlines are met and that there is adequate cover for all key auctions and events
  • To be an escalation point for the team when urgent or complex issues arise.
  • Monitor team performance to ensure that deadlines and standards are being met.
  • Be an advocate for the Client Accounting team, best practice and compliance. Drive right behaviours, development plans and leadership effectiveness.
  • Identify any inefficiencies within processes and provide solutions.

Lead all elements of the client transaction experience

  • Oversee the performance of duties for all sales from the pre-sales checks through to settlement, ensuring that they are being managed in accordance with our policies and processes, including but not limited to:
    • To work closely with our commercial office to facilitate the management of all transactional aspects of our contractual agreements with clients that are transacting with Christie’s.
    • Request Financial references/deposits/KYC as and when required as part of the bidder review process
    • Extended payment term requests (in conjunction with Commercial Finance)
    • Ensuring all payment instructions are received pre-sale
    • Key settlement deadlines
    • Review the ledgers to ensure all amendments are correct
    • Specialist department communications
    • Commercial Office deal Management
    • Client Statement Generation
    • Settlement Follow Ups
  • To work closely with our commercial office to facilitate the management of all transactional aspects of our contractual agreements with clients that are transacting with Christie’s. This includes but is not limited to:
    • Attending meetings to gain an understanding of a deal’s structure
    • Coordinating the team to ensure that contractual agreements are met.
    • Preparing client statements
    • Making amendments to client’s accounts to reflect the financial position of a deal whilst ensuring that our general ledger accounts are posted to correctly.
    • Ensuring that deadlines for contractual agreements are managed and followed up.

Managing Stakeholder Relationships

  • Develop and maintain strong relationships with finance and specialist department.
  • Manage the proactive communication of the position of a sale and other appropriate information with regards to the buyers and sellers to the Specialist departments and other appropriate stakeholders
  • Field, resolve or escalate where appropriate both internal and external inquiries regarding client transactions

Skills & Qualifications

  • Knowledge of accounting required, part qualified accountant preferred.
  • We are seeking someone with management or supervisory experience.
  • You will focus on constantly reviewing and improving efficiencies and effectiveness of our systems and processes.
  • You will have strong client management relationship skills.
  • You will have very good skills using MS Outlook, Word, PowerPoint, Excel and preferably JD Edwards systems or similar.
  • You will be a natural problem solver and solutions focused.
  • You will be naturally organised, self-motivated, able to work under pressure and meet deadlines.

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