|About the Royal Academy of Arts
Founded 1768 by a group of artists, the Royal Academy of Arts is an independent charity: we’re still led by great living artists and architects today. We’re celebrating our 250th anniversary year by creating London’s most exciting space for the visual arts. Alongside our incredible new campus, we increasingly deliver our mission through our expanding network of digital channels, letting us share our work with audiences across the world.
About this role
This is a varied role providing support to the fast-paced Digital Team at the RA, and offers a fantastic learning opportunity working on a range of exciting content, technical and commercial projects. As well taking responsibility for department admin, you’ll support the team with website updates, written and multimedia content, social media, image research and more. This is a perfect training ground for a digital career in the arts or elsewhere.
You will have a deep interest and ideally experience in creating online and social media content, both informational and editorial, experience copywriting and editing, an imaginative approach and a good eye for design. Strong, flexible written skills are essential, as is acute attention to detail.
Excellent organisational skills and initiative are vital to this role, with the ability to manage projects proactively, from keeping track of a budget to keeping a schedule for website updates, or managing a social media or exhibition content plan.
Well presented, articulate and confident, you will possess first-rate communication skills to build effective working relationships both with internal colleagues and external agencies.
Some experience of using a website content management system, along with understanding/experience of image editing software (Photoshop) and familiarity with Google Analytics is preferred – but your general aptitude with digital systems and a willingness to learn is paramount. You should also be able to display a genuine passion for visual arts.
The Digital Department at the RA is a creative and hardworking team. We are innovative, supportive and flexible, and we expect high performance and dedication from our colleagues. It’s a great time to join the RA, so if you think you’re right for the job, we want to hear from you.
The benefits we offer
- A very generous pension, contributing up to 10% of your salary into a defined contribution scheme
- In addition to 25 days’ holiday and 8 days’ bank holiday each year, we close between Christmas Eve and New Year, allowing staff additional paid leave
- Staff are encouraged to attend free History of Art and life drawing classes on site
- We also have a staff choir, running club and craft club
- Best of all, we have reciprocal agreements with many leading museums and art galleries in London and New York that enable you to enter for free with your staff pass.
Closing date for applications: 16 July 2018
Interviews to be held week commencing: 23 July 2018
- Help to run the RA’s digital channels, ensuring they are creatively and commercially successful, and support a great customer experience.
- Be the first point of contact for digital enquiries to the team for colleagues across the RA and external stakeholders, and manage routine digital updates and requests as they arise. Provide excellent project and administrative support to the Digital Team.
- Support the Digital Content Designer in production of informational content across our channels and overseeing accuracy and timeliness across the RA’s digital estate. Work with colleagues across the Academy – teams including Learning, RA Schools, Exhibitions and Development – to create and publish digital content and products.
- Form part of the wider digital team, building on our reputation for top-quality digital experiences across our platforms, including website, interactives and social media. Evangelise for the value of digital experiences and be a core representative of our users. Contribute to our vibrant online storytelling through idea generation and creation of both online editorial and social media content.
- Assist the team in creating website content, including thinking creatively around the RA mission and programme, how best to represent the work of Academicians and RA Schools Students, writing, as well as editing and image research.
- Working closely with the Digital Content Designer, proactively carry out effective daily content updates for the RA website, fact-checking, copy-editing and ensuring accuracy.
- Contribute to digital production: in particular, work with the Digital Content Designer to build the pages for online events, talks, lectures, workshops, courses and excursions.
- Work with colleagues in the Marketing and Artistic Programmes teams to create or contribute to exhibition-related digital content, ensuring that all copy is written elegantly for the web and meets SEO best practice.
- Provide project and admin support to the Digital Team, including: organising meetings and room bookings, noting and circulating actions, managing digital filing, managing ordering and maintenance of equipment, setting up and managing departmental schedules – for digital content, social media and other projects – and managing the team budget tracker. Undertake any duties which may reasonably be allocated by the Head of Digital Content.
- Assist in producing articles and other content for the editorial sections of the RA’s website. Duties include picture research, organising interviews, copy-editing, fact-checking and liaising with the RA Magazine team, with the opportunity for some writing and editorial work. Ensure all content is exciting, consistent, adheres to house style and is on-brand.
- Assist with equipment and setup on video shoots and other content production projects. Carry out some filming, for which training will be provided.
- Under the guidance of the Social Media Manager, contribute to content and monitor and respond to our audiences using the RA’s social media channels (Twitter, Facebook, Instagram etc). Feed into social media plans for RA exhibitions and projects.
- Act as main co-ordinator for the team’s interactions with the RA’s image rights and reproduction team; handling top image list requests, captioning images, trafficking and tracking image requests. Occasionally commissioning/administering photography and film production, including acting as minder for external photographers and film-makers.
- Use Photoshop and other Adobe Creative Cloud tools to create and edit images and graphics.
- Convert audio recordings of RA events into podcasts and other digital content, working with external providers, and consider how to most effectively present these, and iterate on our podcast offer.
- Contribute to team analytics: Using Google Analytics and our social media publishing system, Percolate, produce digital analytics reports on a weekly basis and upon request, update our monthly dashboards, and create new dashboards for each exhibition or project. Co-ordinate our team report for each exhibition debrief, under the guidance of the Head and Deputy Head of Digital Content.
- Comply with all relevant Health & Safety policies, procedures and regulations and take appropriate and reasonable care for the safety of colleagues and visitors to the Academy.
SKILLS AND EXPERIENCE
- Educated to degree-level or equivalent: quick-witted and intellectually curious.
- Excellent command of English, written and oral communication skills. Ideally you will have experience of writing or editing, specifically for online/digital.
- Excellent computer literacy, with top-notch MS Office/Google Docs skills, and ideally experience working with Adobe Creative Cloud products (Photoshop etc).
- Experience of using a content management system (CMS) to update a website and other digital products.
- Understanding of and deep interest in digital and social media, ideally with some experience of managing social media in a professional environment.
- Hard work ethic and proactive, can-do attitude. Conscientious with high standards of output.
- Excellent interpersonal and communication skills: patience, tact, confident manner, good listener and quick-thinker.
- Highly organised and tidy with a flexible approach to work and the ability to work to tight deadlines, while prioritising a varied workload.
- Methodical, with an excellent eye for detail. Experience of proofreading is desirable.
- Practical approach, with an ability to see projects (however small or large) through to completion. An understanding of when to escalate and when to use initiative is vital.
- Good team-player: keen to work closely with colleagues; must be keen to learn, and willing to make and accept suggestions for changing working practice.
- An interest in the visual arts and the work of the Royal Academy of Arts.