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Expired Vacancy
Sales Ledger/Credit Controller (FTC)

Royal Academy of Arts
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   Location: London
   Salary: up to £27,000
Experience: Mid-level
Deadline: 06 May 2018

Please note that this vacancy has expired and you can no longer apply.

About the Royal Academy of Arts
The Royal Academy of Arts is one of the UK’s foremost arts institutions and our vision is to be a clear, strong voice for art and artists. It is a particularly exciting time in our history. We have embarked upon a series of major investments that will transform our physical and digital infrastructure and our public offer, to be delivered in time for our 250th anniversary later this year. An ambitious ‘Masterplan’ by David Chipperfield RA will redevelop our 2.5-acre campus in Mayfair, uniting our two buildings and providing refurbished galleries for the display of art and architecture, a state-of-the-art auditorium, a new learning centre and a dedicated Collections gallery in Burlington Gardens, and enabling greater public visibility of the art school at the heart of the Academy.
About the Role
An exciting opportunity has arisen for an experienced Credit Controller to join the Finance team at The Royal Academy of Arts. We are one of the UK’s leading arts institutions, famous for our world class exhibitions including Van Gogh, Sensing Spaces and David Hockney. This is a fixed-term contract for approximately 12 months.
In this vital, hands on role you will be solely responsible for the sales ledger of 4 companies including both our charitable and commercial trading arms. You will raise invoices and ensure the collection of a variety of debts, produce reports, reconcile debtor accounts and resolve internal and external queries and issues.
You should have experience of sales ledger processing and credit control along with sound knowledge and understanding of book keeping principles and Microsoft packages, specifically Excel (experience of SUN would be an advantage).
You will be extremely well organised and a strong administrator. Assertive, with a can do attitude, you must be confident in chasing late payments. You will have first class communication skills and be able to build strong and cooperative working relationships.
The benefits we offer
A generous pension, contributing up to 10% of your salary into a defined contribution scheme
Along with 25 days’ holiday and 8 bank holidays each year, we close between Christmas Eve and New Year, allowing staff additional paid leave
Staff are encouraged to attend free History of Art and life drawing classes on site
We also have a staff choir, running and craft clubs
Best of all, we have reciprocal agreements with many leading museums and art galleries in London and New York that enable you to enter for free with your staff pass.
Closing date for applications:                        Sunday, 6 May 2018 (midnight)
Interviews to be held week commencing:     Monday, 14 May 2018
  • To manage the Sales Ledger and Credit Control for four Royal Academy of Arts’ companies including the Academy’s charitable and commercial trading arms.
  • To ensure the timely collection of debts through effective Credit Control.
  • To provide relevant reports and summaries on a regular and as required basis
  • Ensure all sales invoice requests and credit notes are raised and posted to the sales ledger promptly.
  • Check authorisation and coding on all invoice requests is correct and new customer requests are completed correctly.
  • Ensure the timely collection of due debts. Contact customers via telephone, mail and e-mail to collect due debts and minimise overall total of due debts.
  • Maintain a clear record of all contacts and progress made with customers; ensure that promises of payment are promptly followed up.
  • Closely monitor and manage the aged debtor listings.
  • Attend monthly departmental debtor collection meetings, report on current situation and discuss specific and/or long-standing issues.
  • Transfer problematic debtors to the debt collection agency, as authorised and liaise with agency to monitor progress.
  • Record and code customer bank receipts (BACS Allocations) to be forwarded to the Cash Office on a weekly basis for posting.
  • Raise and dispatch monthly statements, reminders and dunning letters in Collect to all outstanding debtors.
  • Answer and resolve internal and external sales ledger queries.
  • Ensure sales invoice and credit note filing is kept up-to-date.
  • Undertake regular reconciliations of debtor accounts.
  • Implement a sales ledger procedure manual.
  • Comply with all relevant Health & Safety policies, procedures and regulations and takes appropriate and reasonable care for the safety of colleagues and visitors to the Academy.
  • Undertake any other duty, which may reasonably be allocated by the Head of Accounting Services or other senior officer.
  • Excellent understanding of book keeping and VAT principles, gained from working in a Finance Department.
  • Experience of credit control, debt collection and sales ledger work.
  • Strong computer skills, specifically EXCEL.
  • Experience using SUN systems, including Collect would be an advantage.
  • Willingness to learn new systems.
  • Well organised, with a methodical and accurate approach to work.  Accustomed to meeting tight deadlines.
  • Confident and assertive with strong negotiation skills to manage disputed accounts and secure payments in line with agreed terms of payment.
  • First class interpersonal and communication skills to develop strong working relationships with internal staff and external third parties.
  • Ability to identify problems and proactively use own initiative to solve issues.
  • Flexible and adaptable approach to work.
  • An interest in visual arts and a commitment to the work and objectives of the Royal Academy.

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