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Academic Programmes Co-ordinator

Royal Academy of Arts
Art Education and Academia, Art Museums and Institutions
   Location: London
   Salary: Up to £27,000
Experience: Junior Level
  Organisation: Royal Academy of Arts
Deadline: 11/12/2019

About the Royal Academy of Arts

The Royal Academy of Arts is one of the UK’s foremost arts institutions and our vision is to be a clear, strong voice for art and artists. We are an innovative, forward-looking and commercially astute organisation that receives no government operating subsidy. It is a particularly exciting time in our history after having redeveloped our 2.5-acre campus in Mayfair, uniting our two buildings and providing refurbished galleries for the display of art and architecture, a state-of-the-art auditorium, a new learning centre and a dedicated Collections gallery in Burlington Gardens, and enabling greater public visibility of the art school at the heart of the Academy.

 

What benefits do we offer?

  • We offer a very generous pension scheme, contributing up to 10% of your salary into a defined contribution scheme.
  • In addition to 25 days’ holiday and 8 public holidays each year, we close between Christmas Eve and New Year, allowing staff further paid leave.
  • We encourage staff to attend free History of Art and life drawing classes on site. We also have a staff choir, staff gallery and running and craft clubs. Best of all, we have reciprocal agreements with many leading museums and art galleries in London and New York, enabling you to enter for free with your staff pass.

How to apply
To apply for this position, candidates must complete an application form. For further information about this role, and to find our application form, visit our website at: www.royalacademy.org.uk/careers

Closing date for applications:         11 December 2019 (midnight)

Interviews to be held:                       w/c 16 December 2019

This is a 12-month fixed-term contract.

JOB DESCRIPTION

Job Title:                  Academic Programmes Co-ordinator (Art History and Theory Courses)
Department:              Academic Programmes
Reports to:                Academic Programmes Manager

MAIN OBJECTIVE

Contribute to the Academic Programmes team in assisting with programming and delivering an ambitious public programme of short and longer courses and classes, with occasional support to conferences and the Executive Master in Cultural Leadership as appropriate.

MAIN DUTIES

Course Programming and Support

  1. Working closely with the Academic Programmes team to assist with the programming and delivery of a paid public programme of classes, seminars, short and longer courses.
  2. Contribute to the programme including suggesting ideas for courses, contacting speakers when appropriate, assisting with event management, planning, logistics and supporting delivery in co-ordination with the Academic Programmes Manager (or MA Programme Lead/MA Programme Manager as appropriate).
  3. Support to include (but is not restricted to) sending out pre- and post-event communications to participants and students; checking and preparing venue set-up; preparing and sending out event and catering sheets; guests lists, handouts and certificates of participation; in some cases, acting as first point of contact at the event.
  4. Acting as the main point of contact internally for all logistical elements of assigned events and representing the team at specific meetings as requested by the Academic Programmes Manager and occasionally MA Programme Lead.
  5. Ensure that Health and Safety policies, procedures and regulations are known, understood and complied with.
  6. Be willing to work regular weekends and evenings as required.

Administrative Support

  1. Provide general administrative support for team members as required and take on other duties assigned by the Academic Programmes Manager and/or MA Programme Lead.
  2. Willing to be trained on the online purchasing system (i-POS) for the Department; code, place and track all orders and receipt on delivery of goods and services, submitting invoices to finance when the work is completed as appropriate.
  3. Book internal and external meetings in an efficient and timely manner.
  4. Arrange meetings and book rooms on behalf of the Courses & Classes and MA Programme department; maintain the departmental out of office calendar.
  5. Contribute to the quantitative analysis and systematic presentation of quantitative and qualitative data relevant to courses and classes. Collect course feedback data, participant data and tutor/lecturer data on all individual courses. Contribute to data input and management of data and provide regular summary feedback and presentation of findings to academic programmes team.
  6. Proofread text for publications, check for accuracy and source, gather and reference images for marketing and communications as required.
  7. Contribute to other ad hoc market and relevant research as directed by the Academic Programmes Manager and MA Programme director.
  8. Undertake other tasks which may reasonably allocated by the Academic Programmes Manager or MA Programmes director.
  9. Work effectively with colleagues across the Academy and inform them of relevant changes or updates to events.

Customer Service

  1. Work with a range of colleagues to ensure the smooth running of events, delivering a warm welcome to participants and ensuring a high standard of customer service and participant experience.
  2. Act as a main point of contact for queries about the Courses & Classes answering emails and phone calls from general public in a timely manner as responding to individual queries and requests in an efficient and polite way. Ensure that enquiries about the Academic Programme are met with an informed and helpful response.

 

 

PERSON SPECIFICATION

KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL QUALITIES

  • Post graduate degree (or equivalent) at MA level, with a focus in the cultural field and strong knowledge of Art History or Fine Art process and practices.
  • Sound knowledge and high degree of awareness of contemporary culture – including art, film, literature, television, music, and current social, economic and political affairs.
  • Work experience at consumer-focused end of commercial art/cultural world is desirable.
  • Excellent interpersonal and communication skills – first-class written and oral skills, attention to detail, patience, confidentiality, tact and a clear, confident manner in dealing with high-end consumers and the general public.
  • Strong administrative skills, with exceptional organisational skills and co-ordination skills needed to facilitate the logistics of a diverse portfolio of educational activities, courses and events.
  • Strong analytical skills including working with both quantitative and qualitative data and conducting relevant analysis on said data.
  • Demonstrable aptitude with MS Word, Excel and PowerPoint, advanced-level user and experience of databases and good use of basic statistics functions in Excel
  • Professional, friendly and helpful manner with high-profile artists, lecturers and members of the public either in person or over the telephone.
  • Flexible approach to work, working hours and the ability to work to deadlines whilst prioritising a varied workload.
  • Excellent team player – willingness to work closely with colleagues in providing a high quality service.
  • Proactive and resourceful approach to problem solving; Self-starter and highly motivated attitude.
  • An ethic of hard work and commitment, willingness to go the extra mile and take pride in output.
  • Must be available to work regular evenings and weekends.
  • Additional languages are a significant bonus.

A serious interest in the visual arts and culture and a commitment to the work and objectives of the Royal Academy


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