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Digital Project Manager – Young Artist’s Summer Show

Royal Academy of Arts
Art Museums and Institutions, Digital
   Location: London
   Salary: £32,000 pro-rata
Experience: Mid Level
  Organisation: Royal Academy of Arts
Deadline: 19/05/2019

Digital Project Manager – Young Artists’ Summer Show (9-month maternity cover)

About the Royal Academy of Arts

The Royal Academy of Arts is one of the UK’s foremost arts institutions and our vision is to be a clear, strong voice for art and artists. It is a particularly exciting time in our history. A series of recent, major investments have transformed our physical and digital infrastructure and our public offer, coinciding with our 250th anniversary in 2018. An ambitious ‘Masterplan’ by David Chipperfield RA has redeveloped our 2.5-acre campus in Mayfair, uniting our two buildings, providing refurbished galleries for the display of art and architecture, a state-of-the-art auditorium, a new learning centre and dedicated Collections gallery, and enabling greater public visibility of our art school at the heart of the Academy. Alongside this exciting change to our buildings, we’re modernising our digital systems and improving the ways we serve our customers, both at the campus and on our website.

Accompanying this ambitious programme of organisational change is an exciting digital and technology strategy which has set challenging goals for the RA online:

  • to grow our online audience by creating world-class content and products
  • to deepen our users’ engagement with compelling experiences and a smooth user journey
  • to convert digital audiences into on-site visitors, members, customers or donors by offering exciting and easy purchase options
  • to retain our digital audiences for the longer term, by building loyalty-enhancing digital products and content.

About this position

In 2019 the RA expanded its long-running A-level Summer Exhibition Online to a national programme for all primary and secondary students with both an online and on-site exhibition in 2019 and 2020. The RA is looking for a Digital Project Manager (maternity cover) to oversee the ongoing maintenance and optimisation of the website for the submission, judging and display of this project online. This role will work closely with Digital, Marketing, Press and Learning teams and colleagues from across the RA.

About you

You should have excellent project management skills, including some experience or understanding of Agile methodologies. You will need to have an interest in, and aptitude with technology, although you don’t need specialist technical skills. You will be experienced at achieving objectives to time and budget by balancing creative leadership with a pragmatic, hands-on approach and by deploying appropriate processes and methodologies.

Experience of working on a similar project, or with a learning department at a major institution, would be an advantage but is not required.

The benefits we offer

  • A generous pension, contributing up to 10% of your salary into a defined contribution scheme
  • Along with 25 days’ holiday and 8 bank holidays each year (pro rata), we close between Christmas Eve and New Year, allowing staff additional paid leave
  • Staff are encouraged to attend free History of Art and life drawing classes on site
  • We also have a staff choir, running and craft clubs
  • Best of all, we have reciprocal agreements with many leading museums and art galleries in London and New York that enable you to enter for free with your staff pass.


Closing date for applications: 19th May 2019

Interviews to be held: w/c 27th May 2019



JOB TITLE:               Digital Project Manager – Young Artists’ Summer Show

DEPARTMENT:        Digital

REPORTS TO:          Senior Digital Product Manager


  • Manage internal teams and stakeholders to ensure the delivery of the 2020 online submission, judging and exhibition platforms on time and to budget:
    • Gather feedback from users and project stakeholders on the performance of the project in 2019, and identify areas for improvement and optimisation in 2020
    • Manage the process of transferring maintenance of the digital platform from the external agency who developed the 2019 project to the internal Digital team at the RA
    • Define development priorities for 2020, writing user stories and working with internal developers using Agile methodologies to deliver updates and optimisation of the platform
    • Collaborate with internal teams to update the site design
    • Manage the overall project timeline for the submissions process, coordinating the process of contacting end users and throughout the submission and judging process
    • Work with stakeholders throughout the organisation to create and implement a plan for the ongoing lifecycle and maintenance of the digital platform
    • Collaborate with the Learning team to provide input into the design of the on-site exhibition, to ensure synergy between the online and on-site exhibition
  • Support internal and external users of the 2019 digital platform:
    • Work with end users to identify issues and report bugs to the developers
    • Test bug fixes prior to release
    • Set and report on specific KPIs for the platform
    • Provide digital content support the Marketing team to enable online promotion of the project
  • General project management:
    • Provide project progress reports, both for internal stakeholders and to the donor for the project, at regular intervals
    • Oversee the design and management of the 2020 online exhibition
    • Create user documentation for use of the platform in the longer term and manage the development team in creating technical documentation for the platform
    • Manage budget for the project, including internal processing and reporting and reporting to the donor
    • Any other responsibilities as defined by the Senior Digital Product Manager.


  • Excellent communication skills, both written and verbal
  • Confident and effective when working with multiple stakeholders, both internal and external
  • Highly organised with the ability to manage multiple tasks and prioritise effectively in order to deliver results on time and to budget
  • High level of digital literacy, able to learn new systems and digital tools quickly
  • Good attention to detail, able to manage QA processes and test new web features
  • Experience with using different content management systems and some knowledge of HTML a plus
  • Experience of, or training in, project management a plus.


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