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Head of Visitor Communications

Art Museums and Institutions
   Location: London
   Salary: £50,000
Experience: Senior Level
  Organisation: Tate
Deadline: 17/10/2018

We are currently recruiting for a Head of Visitor Communications. This is an exciting opportunity to lead a fantastic team to develop our visitor communications and positively transform visitor experiences.

You will have substantial experience in leading a successful customer communications and internal communications function for a major brand, and a proven record of achievement in devising and implementing successful customer communications strategy.

You will be experienced and comfortable with leading staff engagement, organisational and cultural change.

With outstanding editorial skills you will have expertise in developing marketing, messaging and communications materials in multiple media in a fast paced environment. With expertise in on-site marketing and brand, you will have extensive experience of positioning the brand across a public facing operation, including developing high quality onsite visitor communication materials across welcome, wayfinding, and on-site promotion of all aspects of our offer.

You will also be comfortable with working in pressured environments with a high level of public scrutiny. You will have outstanding interpersonal and negotiation skills combined with experience of establishing effective relationships with a wide range of stakeholders.

As well as leading the Visitor Communications teams at Tate Modern and Tate Britain, you will provide strategic support and guidance to colleagues in Tate Liverpool and Tate St Ives to connect the brand experience across all our sites.

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