The Royal Academy of Arts (RA) is one of the UK’s foremost arts institutions. We are best known for our world-class programme of exhibitions, including David Hockney RA: A Bigger Picture, Anselm Kiefer, Ai Weiwei, Antony Gormley and our current Picasso and Paper.
This is a particularly exciting time in our history. Sir David Chipperfield CBE RA’s masterplan for the redevelopment of our 2.5-acre campus in Mayfair has now been realised, uniting our two buildings and providing Burlington Gardens with refurbished galleries, a state-of-the-art auditorium, new public spaces and a dedicated collections gallery. The General Assembly of Royal Academicians elected Rebecca Salter as their new President in December 2019, the first woman to hold that office in our 251-year history.
We are an innovative and forward-looking organisation, yet we’re also immensely proud and respectful of our heritage. Our mission is to be a clear, strong voice for art and artists, and we are leaders in exhibiting, creating and debating the visual arts and architecture.
About this position
This role offers an exciting opportunity to contribute to the Academic Programmes department at the RA. This role will see you working with contemporary artists, leading art practitioners and world-class educators on a programme of practical courses.
You will be responsible for devising a varied programme to engage our core and prospective audiences, act as the face of the programme and ensure a smooth running behind the scenes. In order to deliver, this role will include occasional weekend work therefore flexibility is a must.
Please note, this is an initial 12-month fixed-term contract.
You will be incredibly well organised and efficient; you will also need to possess a high level of accuracy and meticulous attention to detail. You will be a quick thinker who can find swift solutions to logistical problems as they arise. You will be a planner, who can think ahead and pre-empt difficulties.
Polished and professional, you will possess excellent interpersonal skills to interact with the wide range of people and organisations that contact the Academic Programmes department.
An excellent communicator, you must be able to write well and accurately. You must enjoy repetitive tasks to carry out routine filing, record keeping, preparing expenses, coding invoices etc. and dealing with ad hoc demands to support the team.
Calm and unflappable, you must be able to work at pace, unsupervised and use your initiative. Highly IT literate, including Word, Excel and Power Point, you will be a fast and accurate typist. You will have a collegiate attitude and bring a sense of humour to the existing, friendly team.
Most importantly you will be passionate about practical arts education for an adult audience.
What benefits do we offer?
We offer a very generous pension scheme, contributing up to 10% of your salary into a defined contribution scheme.
In addition to 25 days’ holiday and 8 public holidays each year, we close between Christmas Eve and New Year, allowing staff further paid leave.
We encourage staff to attend free History of Art and life drawing classes on site. We also have a staff choir, staff gallery and running and craft clubs.
Best of all, we have reciprocal agreements with many leading museums and art galleries in London and New York, enabling you to enter for free with your staff pass.
To contribute Academic Programmes department at the RA by delivering an ambitious programme of short and longer practical art courses and classes.
Working collaboratively within the Academic Programmes team to provide an innovative and exciting programme of practical courses and classes for adult audiences.
Contribute to the practical programme including with event management and design, planning, logistics and the active support of the tutors and participants.
Provide a range of critical administrative support functions, including (but not restricted to) pre and post-course communications with participants and tutors; planning and preparing venue set-up; making relevant event associated arrangements; preparing event paperwork; acting as first point of contact for the event throughout.
Enabling the marketing and promotion of the programme including actively liaising with ticketing, marketing, press and digital teams, drafting promotional copy, managing website and print contributions, identifying new audiences.
Working closely with practical art tutors to develop the courses and new ideas, many of whom are professional artists, sourcing new tutors and first-class teaching staff.
Contribute high quality research and ideas to identify topics and tutors relevant for future programming and events in collaboration with the Academic Programmes Manager and in line with RA’s wider mission and objectives.
Providing a high level of customer service and a rewarding and effective experience for participants. Effective event management and participants support, delivering a warm welcome to participants and ensuring a high standard of customer service and participant experience throughout.
Fielding all enquiries and providing further information and recommendations for specific courses, managing course bookings over the phone, online and in person, ensuring that all participants receive the relevant information ahead of each course and providing a direct contact for all participants at all times.
Collection of participant and course feedback data, and tutor/lecturer data on practical courses and events. Contribute to data input, management and analysis of this data and provide regular summary feedback reports and presentation of findings to academic programmes team. Carry out post event administration, such as co-ordinating follow up and thank you with participants and requesting invoices from tutors and speakers.
Collect important data on market and competitors, provide regular updates and analytical reports summarising the market and its trends.
Work with a range of colleagues across the RA to ensure the smooth running of the programme events, communicating, informing and updating colleagues on relevant programme activities.
Proofread text for publications, check for accuracy and source, gather and reference images for marketing and communication of practical courses as required and in a timely manner.
Minute-taking of internal Academic Programmes meetings and external meetings where needed.
Monitoring of practical materials; update stock records; order necessary art and other materials, supplies and equipment and manage storage in agreement with the Academic Programmes Programmer.
Ensure that Health and Safety policies, procedures and regulations are known, understood and complied with.
As the course is pitched to international audiences and professionals, you must be willing to work regular weekends, extended weeks and evenings as and when required.
KNOWLEDGE, SKILLS, EXPERIENCE AND PERSONAL QUALITIES
A passion for practical art, working with artists and people who have a deep interest in the practice and profession of art.
Experience and interest in designing educational experiences for professionals and the general public, with a focus on practical art programme but informed by art history and wider art world events, both in public sector and commercial space.
A good working knowledge of the processes and practices of fine art as well as an interest in art history and art world more widely.
Ideally, a fine art or BA level degree from an internationally recognised institution or higher degrees with a focus and or proven interest in the arts and cultural field.
Ideally, work experience in the delivery of high-end events and/or education and consumer focussed interests and activities.
An appreciation of art schools’ curriculums, and/or a network of art practitioner and possible tutors including professional educators and contemporary artists.
Excellent interpersonal, communication and aural skills – a calm and professional manner, patience, confidentiality, tact and a clear, confident and pro-active manner in dealing with the public.
First-class written skills, an interest in writing engaging copy and desire to communicate and promote the programme, courses and events.
Good organizational and administrative skills, with the mindset and organizational aptitude needed to facilitate the planning, implementation and logistics of a diverse portfolio of educational activities.
Aptitude with MS Word, Excel and PowerPoint and confidence of preparing slide presentations.
Good spoken and telephone manner, engaging and ability to enable sales over the telephone and in person.
Flexible approach to work, working hours and the ability to work to deadlines whilst prioritising a varied workload.
Excellent team player – willingness to work closely with colleagues in an entrepreneurial team focussed on growth and innovation.
Proactive and resourceful approach to problem solving; Self-starter and highly motivated attitude, trustworthy and ethical attitude.
An ethic of hard work and commitment, willingness to go the extra mile, support team members and take pride in output.
Sound knowledge and high degree of awareness of contemporary culture – including art, film, literature, television, music, and current social, economic and political affairs.
Must be available to work regular evenings and weekends and travel abroad when relevant.
A creative thinker and entrepreneurial approach and ability to work positively and collegiately across the RA and external network of contact to fulfil the RA’s mission of supporting artists and the arts.
A serious interest in the visual arts and culture and a commitment to the work and objectives of the Royal Academy.
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