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Visitor Experience Manager

Art Museums and Institutions
   Location: London
   Salary: £28,274
Experience: Mid Level
  Organisation: Tate
Deadline: 16/10/2018

The floor is yours.

Tate’s vision is to be the most artistically adventurous and culturally inclusive global art museum, enabling our visitors to explore, experience and enjoy every moment of their visit to our galleries.

As an ambassador for Tate, you will make sure we do just that. With impressive front-of-house experience behind you, you will be a champion for the visitor. Seeing Tate through our visitors’ eyes, you will take ownership of their needs and lead a team of visitor assistants, security officers and volunteer hosts ensuring that every aspect of the experience is taken into account.

You will be joining our cross-site management team and be responsible for the day to day management of a world class gallery welcoming in excess of 6 million visits per year.

You will manage, motivate and support a team of Visitor Experience Assistants modelling Tate’s values enabling them to use their skill, knowledge and passion to deliver Tate’s goals.

You will also act as Duty Manager on a rota basis across Tate Modern and Tate Britain, taking responsibility for the smooth, safe running of the galleries, coordinating incident responses and delivering a consistent and seamless service.

Our jobs are like our galleries, open to all

  1. Job Description / Person Specification
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